Privacy Policy

We do not store credit card details nor do we share customer details with any 3rd parties

GENERAL

Personal Information is any information from which an individual can be identified. For example, your name, address, telephone number and e-mail address may be Personal Information. It is Exo Energy’s policy to take all necessary steps to ensure that Personal Information held by Exo Energy is held securely and processed fairly and lawfully, in accordance with the eight Data Protection Principles contained in the UK´s Data Protection Act 1998.

INFORMATION THAT EXO ENERGY COLLECT FROM YOU

When you visit, register or order products or services on the website you may be asked to provide certain information about yourself including your name, contact details, and other personal information. Exo Energy may also collect information about your usage of our website as well as information about you from any messages you post to the website and e-mails or letters you send to Exo Energy.

EXO ENERGY’S USE OF YOUR PERSONAL INFORMATION

Exo Energy may use your Personal Information for the following purposes: monitoring and providing website access; sales and billing; maintaining customer databases. In using this website, you consent to such use of your Personal Information.

If you do not wish Exo Energy to provide you with any details of our goods, services and promotions now or in the future, please notify us at info@ air-source-heat-pumps.com

COOKIES

When you view the website, Exo Energy may store some information on your computer. This will be in the form of a “cookie” file, which will enable Exo Energy to tailor the website to match your interests and preferences. The cookie file is used to store the IP address of your machine and will not contain any data personal to you. Your Internet browser may allow you to erase the cookie file, block all cookies or receive a warning before a cookie is stored, although, in that case, you may not be able to use certain features on the website. If you do not wish to receive cookies in the future, please let Exo Energy know. Please refer to your browser instructions to block cookies. The following website may assist you: www.aboutcookies.org

OBTAINING, CORRECTING OR UPDATING YOUR PERSONAL INFORMATION

You can find out what Personal Information Exo Energy hold about you by writing to us at Exo Energy – 79a Cambridge Street, Cleethorpes, N E Lincs, DN35 HD. Exo Energy are entitled to charge the relevant statutory fee for this service and to request further details from you, if required.

If any of the Personal Information Exo Energy hold about you is incorrect or needs updating, or if you want Exo Energy to delete any Personal Information or change Exo Energy´s method of contact with you, please email your request to info@ air-source-heat-pumps.com